Space shall be provided in or immediately adjacent to the NICU
for the following functions: family lounge area, lockable storage,
telephone(s), and toilet facilities.
Separate, dedicated rooms shall also be provided for lactation
support and consultation in or immediately adjacent to the NICU. A
family library or education area shall be provided within the
hospital. Access to the Internet and educational materials shall be
provided via a computer station in the family lounge or at the
Interpretation: Family Lounge Area: This should
include comfortable and moveable seating, as well as a play area
stocked with entertainment materials for children. A nourishment
area should also be considered, as well as external windows or
Lockable Storage: Secure storage for personal items should be
provided at each infant space.
Lactation Support: Comfortable seating, a handwashing sink, and a
means of communication to the NICU should be provided.
Family Education Area: This should include publications,
audiovisual resources, and Internet access so that families can
learn about health conditions, child development, parenting issues,
and parent-to-parent support. This area might also include space and
supplies to learn about and practice caregiving techniques.
Telephones: Telephones should be provided that offer privacy and
that enable an individual to sit down while talking.
Consultation Room: This should include comfortable seating and
allow complete visual and acoustic