The quick start guide below may solve a few of your problems:
The following gives more detailed help:
WebAssign offers student support and you are encouraged to call the numbers provided in the link below with questions.
Student support is NOT 24/7. Exact times are listed on the web page.
For problems such as lost passwords, WebAssign being unavailable, etc. neither OIT nor your instructor can help. Again, checkout your options at Student Support.
For problems with your understanding of the material, see the menu item “ADDITIONAL MATERIAL & HELP”. This help is also NOT available 24/7. The only round-the-clock help available is through your friends so plan your work times accordingly.